Unified intranet portal — replacing fragmented systems with one operational hub.
How CODE81 built a unified employee portal for a sovereign government entity — consolidating SAP, identity, security workflows, and committee approval chains into a single low-code-extended experience.
SAP, Edari, Service Plus, and Mendix unified into a single employee experience
Visitor Management and Committee Case Analysis modules deployed in production
Automated role-based access mirroring the organisational hierarchy
01 / THE CHALLENGE
Four fragmented systems — and no central hub for the people doing the work.
Employees had to log into multiple fragmented systems to manage daily tasks, with no centralised hub for institutional knowledge, policies, or essential services — resulting in poor visibility and manual processes.
Each system held part of the picture: SAP for transactional data, Edari for HR-related workflows, Service Plus for service operations, and Mendix-hosted apps for newer processes. None of them gave employees a single place to manage their day. Institutional knowledge — policies, news, announcements — sat scattered across email and shared drives. The friction added up to real lost productivity, and the absence of a unified experience meant new services took longer to land and reach adoption.
02 / OUR ROLE
What CODE81 delivered.
Four streams of work — building the unified employee experience while extending it with high-value workflow modules for security and committee operations.
- Built a Liferay DXP and Mendix hybrid portal providing a one-stop shop for employees with a unified task dashboard.
- Developed a Visitor Management System (VMS) handling end-to-end security workflows for visit requests and clearances.
- Implemented a Committee Case Analysis (CCA) module with multi-level approval cycles integrated with SAP.
- Integrated with Active Directory for automated role-based access mirroring the organisational hierarchy.
03 / IMPACT
Four outcomes across the unified employee operating layer.
Outcomes reported by the client across the unified intranet programme.
/ OUTCOME 01
Centralised Task Management
Full visibility across SAP, Edari, Service Plus, and Mendix from a single unified dashboard — no more system-hopping for daily work.
/ OUTCOME 02
Institutional Knowledge Hub
A central repository for policies, news, and announcements — institutional memory accessible to every employee, governed by access rules.
/ OUTCOME 03
Rapid Service Deployment
Critical new services deployed rapidly through low-code Mendix modules — without disrupting the surrounding system landscape.
/ OUTCOME 04
Secure, Role-Based Access
Secure, role-based access with automated content approval chains aligned to the organisation's AD hierarchy.
04 / TECHNOLOGY
Built on a Liferay DXP and Mendix hybrid foundation.
A hybrid architecture — Liferay providing the content and experience layer, Mendix providing rapid build of high-value workflow modules — integrated with SAP and Active Directory.
Portal & Experience
Identity, Workflow & Integration
/ Engagement Disclosure
This case study reflects a real CODE81 engagement with a sovereign government entity in the GCC region. Client identity is withheld pending consent. Detailed architecture, governance documentation, and reference contacts are available under NDA on request.
05 / RELATED CASES
More CRM & lifecycle work.
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